Privacy Policy

Last Updated: 26/11/2025

DriveSmart (“we”, “us”, “our”) is based in Dubai, UAE. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.

Information We Collect

We may collect the following information when you use our website or place an order:

  • Name

  • Email address

  • Phone number

  • Shipping address

  • Payment details (processed securely by third-party providers)

  • Browsing behaviour (via cookies/pixels)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send email and SMS updates (with your consent)

  • Run advertising and analytics through Meta (Facebook/Instagram)

  • Improve our website and shopping experience

Third-Party Services

We use trusted third parties to operate our store, including:

  • Shopify (website + checkout)

  • Payment processors (e.g., Shopify Payments, PayPal, Stripe)

  • Meta Ads for marketing and performance tracking
    These services may use cookies or tracking pixels.

Data Sharing

We do not sell or share your personal information with outside companies.
We may share data only when required by law or to protect our business from fraud or misuse.

Cookies & Tracking

Our website uses cookies and Meta pixels to:

  • Improve site performance

  • Track analytics
    Show you relevant ads
    You can control cookie settings through your browser.

Your Rights

You may request at any time to:

  • Access the personal information we hold

  • Update or correct your information

  • Request deletion of your data

  • Opt out of marketing emails or SMS

To exercise these rights, contact us at support@drive-smart.com.au.

SMS Marketing

By opting in, you agree to receive SMS messages regarding orders, promotions, and updates.

Message frequency may vary.

You can opt out by replying “STOP” at any time.
Standard messaging rates may apply.

Data Security

We take reasonable measures to keep your data secure and protect it from unauthorised access.

Contact Us

For questions about this Privacy Policy, please reach out to us at:
support@drive-smart.com.au