Privacy Policy
Last Updated: 26/11/2025
DriveSmart (“we”, “us”, “our”) is based in Dubai, UAE. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase from us.
Information We Collect
We may collect the following information when you use our website or place an order:
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Name
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Email address
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Phone number
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Shipping address
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Payment details (processed securely by third-party providers)
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Browsing behaviour (via cookies/pixels)
How We Use Your Information
We use your information to:
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Process and deliver your orders
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Provide customer support
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Send email and SMS updates (with your consent)
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Run advertising and analytics through Meta (Facebook/Instagram)
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Improve our website and shopping experience
Third-Party Services
We use trusted third parties to operate our store, including:
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Shopify (website + checkout)
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Payment processors (e.g., Shopify Payments, PayPal, Stripe)
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Meta Ads for marketing and performance tracking
These services may use cookies or tracking pixels.
Data Sharing
We do not sell or share your personal information with outside companies.
We may share data only when required by law or to protect our business from fraud or misuse.
Cookies & Tracking
Our website uses cookies and Meta pixels to:
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Improve site performance
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Track analytics
Show you relevant ads
You can control cookie settings through your browser.
Your Rights
You may request at any time to:
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Access the personal information we hold
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Update or correct your information
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Request deletion of your data
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Opt out of marketing emails or SMS
To exercise these rights, contact us at support@drive-smart.com.au.
SMS Marketing
By opting in, you agree to receive SMS messages regarding orders, promotions, and updates.
Message frequency may vary.
You can opt out by replying “STOP” at any time.
Standard messaging rates may apply.
Data Security
We take reasonable measures to keep your data secure and protect it from unauthorised access.
Contact Us
For questions about this Privacy Policy, please reach out to us at:
support@drive-smart.com.au
