Terms Of Service
Welcome to DriveSmart. These Terms of Service (“Terms”) govern your use of our website, products and services.
Throughout these Terms, “DriveSmart”, “we”, “us” and “our” refer to DriveSmart. By accessing our website, placing an order or using our services, you agree to these Terms.
Please read these Terms carefully before using our website or purchasing our products.
1. Eligibility
By using our website or placing an order, you confirm that you are at least the age of majority in your country or region, or that you have permission from a parent or legal guardian where required.
You must not use our products or services for any unlawful or unauthorised purpose.
2. Online Store Terms
We reserve the right to refuse service or cancel an order where reasonably necessary, including in cases of suspected fraud, payment issues, pricing errors or misuse of our website.
You agree to provide current, complete and accurate purchase and account information when placing an order.
You are responsible for ensuring that your shipping address and contact information are correct before submitting your order.
3. Products & Product Information
We make reasonable efforts to display our products, descriptions, images, specifications and pricing as accurately as possible.
However, colours and appearance may vary depending on your device or screen.
We may modify, discontinue or update products, specifications, pricing or availability at any time.
Product availability is subject to change without notice.
4. Pricing & Payments
Prices are displayed in the currency shown on our website or at checkout.
Depending on your location, prices may be displayed in your local currency.
Currency conversions may be approximate and your payment provider may apply additional conversion fees or exchange rates.
We reserve the right to correct pricing, product or promotional errors.
Payments are processed securely through third-party payment providers. By submitting payment information, you confirm that you are authorised to use the selected payment method.
5. Orders
Placing an order does not guarantee acceptance of that order.
We reserve the right to refuse or cancel an order where reasonably necessary, including due to:
- Product availability
- Incorrect pricing or product information
- Payment or fraud concerns
- Shipping restrictions
- Suspected misuse of promotions or discounts
If we cancel an order after payment has been received, we will issue an appropriate refund to the original payment method.
6. Shipping & Delivery
We offer shipping to eligible destinations worldwide.
Processing and estimated delivery times are outlined in our Shipping Policy.
Delivery estimates are not guaranteed and may be affected by courier delays, customs processing, weather, public holidays, destination-country requirements or other circumstances outside our reasonable control.
Customers are responsible for providing complete and accurate delivery information.
7. International Orders, Customs & Duties
International orders may be subject to customs duties, import taxes, VAT or other fees imposed by the destination country.
Unless otherwise stated at checkout, customers are responsible for any applicable import duties, taxes or customs charges.
Customs requirements vary between countries, and DriveSmart does not control charges imposed by local authorities.
8. Returns, Refunds & Warranty
Returns, refunds and exchanges are handled in accordance with our Refund Policy.
Any applicable product warranty is subject to the conditions stated on our website or provided with the relevant product.
Nothing in these Terms is intended to exclude or restrict any consumer rights that cannot legally be excluded under the laws applicable to you.
9. Promotions & Discounts
From time to time, we may offer discounts, promotional codes, bundles or other promotional offers.
Promotions may be subject to additional conditions and may be modified or withdrawn where permitted by law.
Unless otherwise stated, promotional offers cannot be combined.
10. Intellectual Property
Unless otherwise stated, content available through our website, including our branding, product names, text, graphics, logos, photographs, videos and website design, is owned by or licensed to DriveSmart and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, sell or commercially exploit our content without prior written permission.
11. Third-Party Services
Our website may use or provide access to third-party services, applications, payment providers or websites.
Your use of third-party services may also be subject to the terms and privacy policies of those providers.
We are not responsible for third-party services to the extent permitted by applicable law.
12. Reviews & User Content
If you submit a product review, photograph, comment or other content to us, you confirm that you have the right to provide that content and that it does not violate the rights of another person.
You must not submit unlawful, fraudulent, abusive, defamatory or misleading content.
13. Prohibited Uses
You must not use our website or services to:
- Violate applicable laws or regulations
- Infringe intellectual property rights
- Submit false or misleading information
- Transmit malicious software or harmful code
- Attempt to gain unauthorised access to our systems
- Scrape or collect information from our website without authorisation
- Interfere with the security or operation of our website
- Engage in fraudulent activity
We may restrict or terminate access to our services for violations of these Terms.
14. Disclaimer
We make reasonable efforts to ensure our website and services operate accurately and reliably.
However, to the fullest extent permitted by applicable law, we do not guarantee that our website will always be uninterrupted, error-free or completely secure.
Product results and performance may vary depending on installation, use, environment, vehicle compatibility and other factors.
15. Limitation of Liability
To the fullest extent permitted by applicable law, DriveSmart will not be liable for indirect, incidental, special or consequential losses arising from your use of our website, services or products.
Nothing in these Terms excludes or limits liability or consumer rights where doing so would be prohibited by applicable law.
16. Privacy
Your use of our website is also subject to our Privacy Policy, which explains how we collect, use and disclose personal information.
17. Changes to These Terms
We may update these Terms from time to time to reflect changes to our business, services, legal requirements or practices.
Changes will be published on this page with an updated “Last Updated” date.
Your continued use of our website following an update will be subject to the updated Terms to the extent permitted by applicable law.
18. Governing Law
These Terms are governed by the laws applicable to the jurisdiction in which DriveSmart is established, subject to any mandatory consumer protections or rights that may apply in the country or region where you live.
Nothing in these Terms is intended to remove rights available to consumers under applicable law.
19. Severability
If any provision of these Terms is found to be unlawful, invalid or unenforceable, that provision will be limited or removed to the minimum extent necessary without affecting the validity of the remaining provisions.
20. Contact Us
If you have any questions about these Terms, please contact us at: